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--- installing_and_operating_ecolego [2023/01/27 11:03]
boris
+++ installing_and_operating_ecolego [2023/12/20 16:11] (current)
boris [System requirements]
@@ Line 3: / Line 3: @@
 ===== System requirements =====
-Ecolego is platform independent and runs on 32/64 bit Windows 7/8.1/10 or later, MacOSX, Linux and Unix.
+Ecolego is platform independent and runs on 32/64-bit Windows 7/8.1/10 or later, MacOS, Linux and Unix. **Important**: While we offer Linux and Unix installation, our support for these systems is not comprehensive. Our primary focus is on Windows installation, ensuring it receives the most up-to-date version and robust support. For optimal assistance, we recommend installing Ecolego on Windows.
 ===== Download Ecolego =====
@@ Line 13: / Line 13: @@
 When you have downloaded the installation file, simply run it and follow the instructions that will be given.
-**Important note**: The use of Ecolego is governed by the [[https://www.ecolego.se/end-user-license-agreement/|Ecolego's End User License Agreement (EULA)]]. This agreement must be accepted in order to install the software. According to this EULA the Ecolego license cannot be installed on a shared machine (server).
+**Important note**: The use of Ecolego is governed by the [[https://www.ecolego.se/end-user-license-agreement/|Ecolego's End User License Agreement (EULA)]]. This agreement must be accepted in order to install the software. Note that according to this EULA the Ecolego license cannot be installed on a shared machine (server).
 ===== Starting Ecolego =====
-When the installation has finished an Ecloego icon will appear on your desktop, to start Ecolego simply double-click the icon. By default a new project is created for you when you open the program.\\
+When the installation has finished an Ecolego icon will appear on your desktop, to start Ecolego simply double-click the icon.
-The first time that you open Ecolego you will be asked to enter the serial number that you received when you purchased the Ecolego license.
+===== Activate your Ecolego License =====
-In case the user has ran into issues while installing or activating Ecolego software, [[click here|list of issues]] to see list of example issues and how they were solved.
+The first time that you open Ecolego you will be asked to enter the activation key that you received when you purchased the Ecolego license. Enter your license and click on Submit to start the online activation.
+**Important note**: If your network blocks the online activation, please use the “Activation Request” option to generate the offline activation information and send it to our support (ecolego@afry.com) and we will send you the offline activation code.
+===== In case of any issues =====
+In case you are having trouble installing or activating the Ecolego software, go to [[list of issues|this page]] to find out how to resolve some common issues.
+Or contact our support (ecolego@afry.com).

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